State Programs

State Programs Zone 1

Polk County Crisis & Advocacy Services (PCCAS)

Contact: Crisis Line:(515)286-3535
Main Office Phone:(515)286-3600
Director: Betty Divine; Office Supervisor: Lisa Heldenbrand
Counties Served: Polk, Warren

PCCAS serves crime victims through crisis intervention and ongoing supportive services. We are available regardless of law enforcement involvement or length of time since the crime, assault or abuse. Phones are answered 24/7. PCCAS is a division of the Polk County Department of Community, Family & Youth Services that provides assistance to victims in Polk and Warren County regardless of race, gender, age, ethnicity, sexual orientation, physical or mental disabilities.

Crisis Intervention Services

500 High Avenue West, Oskaloosa, IA 52577
24 Hour Crisis Line: 1.800.270.1620

Homicide & Violent Crime Staff
Brenda Bash, Violent Crime Services Coordinator

Christopher Cruz, Violent Crime Services Advocate

We serve: Jasper, Mahaska, Marion, Appanoose, Davis, Lucas, Monroe, Wapello and Wayne counties.

Our program is available to assist victims of any non-domestic; non-sexual violence cases.  We provide the following for victims of and professionals involved in these crimes:
- Assist with death notification
- Secure crime scene clean-up
- Assist clients with Crime Victim Assistance applications that will cover things like funderal 
  wages, medical expenses and other things.
- Provide support throughout the criminal justice process and after - including counseling, 
  economic and medical advocacy, U-Visa assistance
- Work with victims to address specific needs and make community referral
- Provide ongoing comprehensive support - that can be introduced at any stage in CJ system
  or after (parole hearings, PCR)


Executive Director: Angie Schreck
PO Box 1429, Ames, IA 50014-1429
Office | 515.292.0500

Homicide & Violent Crime Advocate: Cindy Koepsel
Cell 515.292.0500

Counties | Boone, Marshall & Story

Our Homicide & Violent Crimes Program is new to our agency as of July and joins our long standing domestic violence and sexual assault programs.  The program is available by referral or direct inquiry from survivors/victims.  Services focus on safety, promoting healing and stabilization in a survivor's life, and locating services and supports in the community.

Crisis Intervention & Advocacy Center

Violent Crime Specialist: Dan Brickner   
Office: 515.993.4095 extension 224
24 Hour Crisis Line: 1.800.400.4884

Counties Served: Clarke, Dallas, Decatur, Guthrie, Madison, Ringgold and Union

Supportive Services:
- 24 hour crisis support and intervention
- Victim rights and notification
- Assistance with immediate concerns
- Emotional support
- Funeral advocacy
- Information and referral
- Personal advocacy and accompaniment
- Guidance with media attention
- Criminal justice process information
- Court accompaniment
- Case coordination through investigation, prosecution and post-sentencing
- Assistance in filing for compensation for crime related expenses (Crime Victim Compensation Forms)
- Liaison with Iowa Division of Criminal Investigation (DCI)
- Victim Impact Statement Assistance
- Advocate and accompaniment in parole hearings
- Post conviction support

The tragedy of violence, even resulting in death, affects many lives of those who survive; friends, families and entire communities.  Through our trauma focused services we support those suffering from violent tragedy including loss of life.  Our services are free, voluntary and confidential for all those who wish to receive emotional support, community resources and assistance with required paperwork.  We know that each tragedy is as unique as the human being whose life was affected or taken and we adapt to meet those diverse needs.  We are committed to a respectful response that honors the victim(s) of crime and supports those impacted.